Relay Product Simulator v12

Synthetic product simulation

See the 30 seconds that prevent an entire chain of prescription failure.

Compare today’s fragmented workflow with Relay’s pre-send prescription readiness check, see exactly what the pharmacy receives, and model the labor, prior-authorization and inventory waste that could be prevented.

Prescriber-firstRelay appears inside the existing send workflow—not as a new portal.

Complete pharmacy handoffThe prescription arrives with verified intent, authorization and fulfillment status.

Transparent economicsEvery waste assumption is editable and clearly labeled as illustrative.

What the prescriber workflow could look like

Run the same prescription through today’s workflow and Relay’s pre-send workflow.

Today: transmit first, repair later

The prescription leaves before intent, cost or fulfillment readiness is resolved.

Current

With Relay: resolve before transmission

Most prescriptions pass silently. Only a meaningful exception produces one quick decision.

Relay

This is a synthetic workflow concept. It does not connect to a live EHR, payer, pharmacy system or patient record.

Illustrative waste and savings model

Estimate labor waste, PA/affordability waste and high-cost inventory exposure without pretending they are the same thing.

Scale and Relay effectiveness

Prescriptions per pharmacy per dayEditable operating-volume assumption.

Number of pharmaciesUse one store, a chain or a national scenario.

Operating days per yearAdjust to the organization being modeled.

Relay prevention rate (%)Share of modeled waste prevented before transmission or fulfillment.

Overlap adjustment (%)Reduces double counting when one prescription creates multiple waste events.

Blended staff cost per hourPharmacy and provider staff can be modeled together or separately.

Downstream labor

Silently repaired prescriptions (%)Interpreted, edited or documented without true contact.

Minutes per silent repairInterpretation, claim edit and documentation.

True clarification calls (%)Requires actual prescriber contact.

Minutes per clarificationCombined pharmacy labor assumption.

Returned-to-stock prescriptions (%)Filled, not collected within the pickup window, then reversed/restocked.

Minutes per fill + return cycleInitial production plus reversal and restocking labor.

PA and affordability work that ends without pickup

Prescriptions entering PA workflow (%)Illustrative share of all prescriptions.

PA cases abandoned after final cost (%)Patient declines or never collects after coverage work.

Combined minutes per unsuccessful PAPharmacy, office and PA-team labor assumption.

High-cost and special-order inventory

High-cost/special-order fills (%)Share of all prescriptions with meaningful acquisition exposure.

High-cost fills not picked up (%)Creates inventory exposure after claim reversal.

Average acquisition costProduct cost—not the patient copay.

Ultimately unrecoverable share (%)Expires, cannot be returned or never finds another patient.

Important: This model is an editable planning tool, not a validated national market claim. Categories may overlap. It excludes clinical harm, audit recoupment, payer administration, patient travel and phone time, delayed treatment, lost pharmacy revenue, inventory carrying cost and many downstream outcomes. The overlap adjustment is applied to the combined dollar estimate to reduce obvious double counting.